Your Questions, Answered
No question is too small
Is this home safe for babies and children?
Our properties are babies and children friendly. We have plenty of games for children's in our properties. We also have available, upon request, baby cribs and high chairs. Please let us know when you book if you need this services. Thanks!
Are pets allowed?
Yes! We love our four-legged friends. All we ask is that you be mindful of your pets.
Are there any cleaning fees or additional charges?
To ensure our guest have a great experience at the arrival of all properties, we charge a one time cleaning fee. Besides this fee, there's NO other fees regarding the stay.
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At what time is Check In time/ Check Out Time?
Check in is at 4:00 PM and Check out is at 11:00 AM.
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Can I have early check in or late check out?
Early check in and Late check out are available at no additional cost if the property is not rented the following day , upon availability.
Please provide arrival time in order to try to accommodate early or late check in/out.
What types of properties do you manage?
We manage all kinds of short-term rental properties in Puerto Rico including single-family homes, condos, villas, beach houses, and more.
What messaging services can you provide?
Our multilingual team provides fluent communication in English, Spanish and French to ensure seamless guest interactions.
What geographic areas do you serve?
Our management services cover major Puerto Rico destinations